Member Services Representative Mason oh

About the Role

Job Summary The Member Services Representative will be responsible for creating a positive member experience by

providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential

Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety

of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed

updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.